News & Events

Family Time Child Contact Centre Service update;

It is with great sadness that The Roberts Centre has made the difficult decision to close our Family Time Child Contact Service.

For many years the Roberts Centre’s service was the only Child Contact service in the city and the surrounding area. The service has provided a safe, welcoming and supportive space where children and families could spend valuable time together during some of the most challenging periods of their lives. We know how important these moments are, and we are incredibly proud of the difference this service has made to so many families across our community. Now there are two similar services being offered in the city which we hope will provide the support that families need. 

This decision has not been taken lightly. The charity sector continues to face significant financial challenges, and after careful consideration we have had to make difficult choices to ensure that the Roberts Centre remains sustainable and can continue delivering services that support children, young people and families for years to come.

We recognise that this news will be upsetting for families, professionals and everyone who has been part of the Contact Service over the years. Our priority is to work closely with those affected to ensure the closure is managed with care, compassion and sensitivity, and to provide information about alternative support and arrangements wherever possible.

We would like to extend our sincere thanks to the dedicated staff, volunteers, partners and families who have been part of the Contact Service's journey. Their commitment, kindness and support have helped create a service that has made a meaningful and lasting difference to countless lives.

While this chapter is coming to an end, the Roberts Centre remains committed to its vision of a community without homelessness or poverty, where every family, child and young person has the opportunity to thrive and fulfil their potential.