Temporary Accommodation Support Service (TASS)
TASS
The Temporary Accommodation Support Service (TASS) supports families referred by Portsmouth City Council who are experiencing housing instability. Currently, the service manages 55 properties, including a shared house.
To be eligible for the Temporary Accommodation Support Service you must apply as homeless to Housing Options, Portsmouth City Council where your individual circumstances will be looked at by a Housing Options Officer.
You will then be told if you are able to access the service. We understand losing your home is life changing, we will be there to help you settle into temporary accommodation and will be around to support you through a difficult time.
The primary focus of TASS is to help families become “tenancy ready.” Support is tailored to individual needs and may include guidance on managing debt and finances, setting up and maintaining utility accounts, parenting support, home management, and understanding the responsibilities of being a good neighbour.
The service worked with 92 families 24/25
Advice and Support Services
We will work with you to manage your accommodation and offer advice on issues such as benefits, budgeting, finding a local GP and a dentist. You will be allocated a key worker who will help identify what support you need and work on an action plan with you. Our key workers know your stay with us may be short, so will work with you to address the issues which are a priority to you and your future housing.
The TASS properties are for families of all sizes and also for single people, we have two properties adapted for disabilities. We work with Portsmouth City Council and other professionals to make sure you have access to a whole range of services, we want you to be independent and to move forward positively towards a more settled home.
“Thank you for your support, you have been my biggest supporter during this tough period”
“TASS has helped us by giving us the chance to become an independent family”
“The world is a much better place with people like you”
“The whole team put so much energy into helping others including me and my son”
Everything you need
When you move into a TASS property there will be everything you need, fully furnished and equipped. You will have a Licence Agreement with the council to occupy the property and a Contract of Expectations with the Roberts Centre which explains what you can and cannot do. When the TASS team welcome you into the property, they will explain everything to you and you can ask questions and share any worries you may have.
The TASS team are responsible for the Housing Management of the properties so they will visit to carry out property checks and make sure any maintenance is completed quickly. You will soon get to know our friendly team and your own key worker will provide one to one support for you and your family.
Families who live in TASS properties can access a free nursery place in the Roberts Centre Nursery for any child under 5 years and during school holidays there is a play scheme held at the Roberts Centre for 5 to 13 year olds which is also free, children can have lots of fun with a time table full of activities and outings.
